Paxport - Supplier Performance | Travel Innovation Group (TBS, TBB) #40320 – Incident details

After monitoring supplier performance, we have concluded that the issue has been resolved.

A fix has been implemented and we are currently monitoring the result.

We will notify you again if the supplier performance does not improve.

The supplier has identified the issue and are working to resolve.

We will continue to monitor the situation closely and will notify you if we decide to disable the supplier.

We are continuing to investigate reports of availability issues during both the search and costing stages.

While we are investigating this issue across the entire supplier base, it primarily impacts our TBS and TBB supplier codes.