Paxport - PaxCache Performance | #43198 – Incident details

PaxFaB experiencing degraded performance

PaxCache Performance | #43198

Resolved
Degraded performance
Started about 2 months agoLasted 3 days

Affected

PaxCache

Degraded performance from 1:58 PM to 9:05 AM

Updates
  • Resolved
    Resolved

    After monitoring PaxCache performance, we have concluded that the issue has been resolved.

  • Monitoring
    Monitoring

    Please be advised that we are currently addressing intermittent PaxCache performance issues. These issues have resulted in some delays to customer exporters and Connect services.

    We have successfully applied a number of technical changes to stabilise these services. Please be assured our technical teams are working with high priority to fully resolve the underlying issues.

    We will continue to closely monitor the situation; further updates will be provided if required.