Paxport - Supplier Performance | Sun Express #44004 – Incident details

All systems operational

Supplier Performance | Sun Express #44004

Resolved
Degraded performance
Started 3 months agoLasted about 2 hours

Affected

Supplier Performance

Degraded performance from 2:01 PM to 3:00 PM, Under maintenance from 3:00 PM to 4:00 PM

PaxFaB

Degraded performance from 2:01 PM to 3:00 PM, Under maintenance from 3:00 PM to 4:00 PM

Updates
  • Resolved
    UTC
    Resolved

    The supplier has implemented a fix and after monitoring supplier performance, we have concluded that the issue has been resolved.

  • Identified
    UTC
    Identified

    We have temporarily disabled the supplier to investigate performance issues.   

    The supplier is currently working to resolve this issue and updates will be provided as soon as possible.

    Further updates will be provided as soon as possible. 

  • Investigating
    UTC
    Investigating

    We are currently investigating performance issues with the following supplier:

    • Sun Express (XQE)

    An update on the situation will follow shortly.