Paxport - Supplier Performance | TUI (THO) #44664 – Incident details

Supplier Performance | TUI (THO) #44664

Resolved
Degraded performance
Started 8 days agoLasted about 3 hours

Affected

Supplier Performance

Degraded performance from 6:18 AM to 7:48 AM, Operational from 7:48 AM to 9:27 AM

PaxFaB

Degraded performance from 6:18 AM to 7:48 AM, Operational from 7:48 AM to 9:27 AM

Updates
  • Resolved
    UTC
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are currently monitoring the result.

    We will notify you again if the supplier performance does not improve.

  • Investigating
    UTC
    Investigating

    The performance of this supplier is under review.

    We will continue to monitor the situation closely and will notify you if we decide to disable the supplier.