Paxport - Supplier Enabled | Nouvelair #39229 – Incident details

All systems operational

Supplier Enabled | Nouvelair #39229

Resolved
Operational
Started 10 months agoLasted 4 days

Affected

Supplier Performance

Degraded performance from 2:28 PM to 3:40 PM, Partial outage from 3:40 PM to 5:03 PM

PaxFaB

Degraded performance from 2:28 PM to 3:40 PM, Partial outage from 3:40 PM to 5:03 PM

Updates
  • Resolved
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Identified
    Identified

    Following close monitoring and communication with the supplier, we have temporarily disabled the supplier to further investigate performance issues.   

    Supplier issue

    The supplier is currently working to resolve this issue and updates will be provided as soon as possible.

  • Monitoring
    Monitoring

    We have temporarily disabled the supplier to investigate performance issues following close monitoring.

    The supplier is currently working to resolve this issue and updates will be provided as soon as possible.

  • Update
    Update

    We have temporarily disabled the supplier to investigate performance issues.   

    The supplier is currently working to resolve this issue and updates will be provided as soon as possible.

    Further updates will be provided as soon as possible. 

  • Investigating
    Investigating

    The performance of this supplier is under review.

    We will continue to monitor the situation closely and will notify you if we decide to disable the supplier.