Paxport - Supplier Performance Issues | TUI #39767 – Incident details

All systems operational

Supplier Performance Issues | TUI #39767

Resolved
Operational
Started 8 months agoLasted about 3 hours

Affected

Supplier Performance

Partial outage from 7:34 AM to 9:02 AM, Operational from 9:02 AM to 10:13 AM

PaxFaB

Partial outage from 7:34 AM to 9:02 AM, Operational from 9:02 AM to 10:13 AM

Updates
  • Resolved
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Monitoring
    Monitoring

    The supplier has removed their holding pages and we are currently monitoring the result.

    We will notify you again if the supplier performance does not improve.

  • Identified
    Identified

    The supplier has identified the issue and are working to resolve.

    We will continue to monitor the situation closely and will notify you if we decide to disable the supplier.