Paxport - Vueling | Booking Confirmation Emails – Incident details

PaxFaB experiencing degraded performance

Vueling | Booking Confirmation Emails

Resolved
Operational
Started 21 days agoLasted less than a minute

Affected

Supplier Performance

Operational from 11:25 AM to 11:25 AM

PaxFaB

Operational from 11:25 AM to 11:25 AM

Updates
  • Resolved
    Resolved

    Please be aware that Vueling is experiencing a technical issue which is causing duplicate booking confirmation emails. They are actively working on a fix, though there is currently no definitive timeline for a resolution.

    Please rest assured that you will not be charged twice, and no duplicate reservations have been made. This is purely an issue with the email notifications.

    We will mark this incident as resolved as this communication is for awareness only. Should we need to advise further, we will send out an additional update.

    If you have any questions, please do not hesitate to raise a new ticket via our service desk.