Paxport - Supplier Performance | TUI (THF) #44262 – Incident details

All systems operational

Supplier Performance | TUI (THF) #44262

Resolved
Major outage
Started about 2 months agoLasted about 10 hours

Affected

Supplier Performance

Under maintenance from 8:02 PM to 11:30 PM, Operational from 11:30 PM to 6:31 AM

PaxFaB

Under maintenance from 8:02 PM to 11:30 PM, Operational from 11:30 PM to 6:31 AM

Updates
  • Resolved
    UTC
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are currently monitoring the result.

    We will notify you again if the supplier performance does not improve.

  • Investigating
    UTC
    Investigating

    We have temporarily disabled the supplier to investigate performance issues.   

    The supplier is currently working to resolve this issue and updates will be provided as soon as possible.

    Further updates will be provided as soon as possible.