Paxport - Notice history

PaxFaB experiencing degraded performance

98% - uptime

PaxFaB - Degraded performance

96% - uptime
Jan 2026 · 92.77%Feb · 95.36%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

PaxCache - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026
100% - uptime

API | FaB - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

API | Servicing - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

PaxCache - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026
100% - uptime

PaxHub | Report - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 99.32%

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Jan 2026
Feb 2026
Mar 2026

PaxHub | Book - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

PaxHub | Manage - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Notice history

Mar 2026

Supplier Performance | Corendon #43503
  • Resolved
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Investigating
    Investigating

    The performance of this supplier is under review.

    We will continue to monitor the situation closely and will notify you if we decide to disable the supplier.

Supplier Performance | Sun Express #43482
  • Resolved
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Investigating
    Investigating

    We have temporarily disabled the supplier to investigate performance issues.   

    The supplier is currently working to resolve this issue and updates will be provided as soon as possible.

PaxHub | Booking Reports
  • Resolved
    Resolved

    Our technical team have implemented a fix our side for the issues with PaxHub Reporting, we can confirm that the issues are now fully resolved.

  • Investigating
    Investigating

    We are investigating technical issues affecting the Reports module within PaxHub.

    Our technical team are actively working on a resolution, and we will provide further updates as more information becomes available.

Supplier Performance | Pegasus #43404
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have temporarily disabled the supplier to investigate performance issues.   

    The supplier is currently working to resolve this issue and updates will be provided as soon as possible.

  • Investigating
    Investigating

    We are currently investigating performance issues with the following supplier:

    • Pegasus

    An update on the situation will follow shortly.

Supplier Performance | Vueling #43391
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been implemented and we are currently monitoring the result.

    We will notify you again if the supplier performance does not improve.

  • Identified
    Identified

    This incident is still with the supplier who are working to resolve.

    We will continue to monitor the incident closely and will notify you when the situation has progressed.

  • Investigating
    Investigating

    We have temporarily disabled the supplier while they continue to investigate performance issues.   

    The supplier is currently working to resolve this issue and updates will be provided as soon as possible.

  • Identified
    Identified

    The supplier has advised they are experiencing issues following their overnight maintenance. They are working to resolve this as quickly as possible.


    We will continue to monitor the situation closely and will notify you if we decide to disable the supplier.

Feb 2026

PaxCache Performance | #43198
  • Resolved
    Resolved

    After monitoring PaxCache performance, we have concluded that the issue has been resolved.

  • Monitoring
    Monitoring

    Please be advised that we are currently addressing intermittent PaxCache performance issues. These issues have resulted in some delays to customer exporters and Connect services.

    We have successfully applied a number of technical changes to stabilise these services. Please be assured our technical teams are working with high priority to fully resolve the underlying issues.

    We will continue to closely monitor the situation; further updates will be provided if required.

Supplier Performance | TUI (THF) #43233
  • Resolved
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Investigating
    Investigating

    The performance of this supplier is under review.

    We will continue to monitor the situation closely and will notify you if we decide to disable the supplier.

Supplier Performance | TUI #43233
  • Resolved
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Investigating
    Investigating

    The performance of this supplier is under review.

    We will continue to monitor the situation closely and will notify you if we decide to disable the supplier.

Supplier Maintenance | Travel Innovation Group
  • Completed
    February 25, 2026 at 6:30 AM
    Completed
    February 25, 2026 at 6:30 AM
    Maintenance has completed successfully
  • In progress
    February 25, 2026 at 5:30 AM
    In progress
    February 25, 2026 at 5:30 AM
    Maintenance is now in progress
  • Planned
    February 25, 2026 at 5:30 AM
    Planned
    February 25, 2026 at 5:30 AM

    Please be advised that the following supplier has notified us of planned maintenance.

    During this time there may be some disruption to your service.

Supplier Maintenance | Aer Lingus
  • Completed
    February 25, 2026 at 3:00 AM
    Completed
    February 25, 2026 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    February 25, 2026 at 1:00 AM
    In progress
    February 25, 2026 at 1:00 AM
    Maintenance is now in progress
  • Planned
    February 25, 2026 at 1:00 AM
    Planned
    February 25, 2026 at 1:00 AM

    Please be advised that the following supplier has notified us of planned maintenance.

    During this time there may be some disruption to your service.

Jan 2026

Supplier Performance | Jet2 #42934
  • Resolved
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Investigating
    Investigating

    We are currently investigating performance issues with the following supplier:

    • Jet2

    An update on the situation will follow shortly.

Supplier Performance | Aer Lingus #42390
  • Resolved
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Monitoring
    Monitoring

    The supplier implemented a fix and we are currently monitoring the result.

  • Investigating
    Investigating

    We have temporarily disabled the supplier to investigate performance issues.   

    The supplier is currently working to resolve this issue and updates will be provided as soon as possible.

Supplier Maintenance | Ryanair
  • Completed
    January 28, 2026 at 4:00 AM
    Completed
    January 28, 2026 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    January 28, 2026 at 12:00 AM
    In progress
    January 28, 2026 at 12:00 AM
    Maintenance is now in progress
  • Planned
    January 28, 2026 at 12:00 AM
    Planned
    January 28, 2026 at 12:00 AM

    Please be advised that the following supplier has notified us of planned maintenance.

    During this time there may be some disruption to your service.

Supplier Performance | TUI #42835
  • Resolved
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Identified
    Identified

    This is still with the supplier with whom we are working closely to resolve the issue.

    We will continue to monitor the incident closely and will notify you when the situation has progressed.

  • Update
    Update

    This is still with the supplier with whom we are working closely to resolve the issue.

    We will continue to monitor the incident closely and will notify you when the situation has progressed.

  • Investigating
    Investigating

    We are currently investigating performance issues at the payment stage with the following supplier:

    • TUI (THF)

    An update on the situation will follow shortly.

Supplier Maintenance | Condor
  • Completed
    January 14, 2026 at 6:00 AM
    Completed
    January 14, 2026 at 6:00 AM
    Maintenance has completed successfully
  • In progress
    January 14, 2026 at 5:00 AM
    In progress
    January 14, 2026 at 5:00 AM
    Maintenance is now in progress
  • Planned
    January 14, 2026 at 5:00 AM
    Planned
    January 14, 2026 at 5:00 AM

    Please be advised that the following supplier has notified us of planned maintenance.

    During this time there may be some disruption to your service.

Jan 2026 to Mar 2026

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