Paxport - Notice history

All systems operational

99.26% uptime

PaxFaB - Operational

98.52% uptime
Feb 2026 · 95.36%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

PaxCache - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026
100.0% uptime

API | FaB - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

API | Servicing - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

PaxCache - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026
99.92% uptime

PaxHub | Report - Operational

99.76% uptime
Feb 2026 · 100.0%Mar · 99.32%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

PaxHub | Book - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

PaxHub | Manage - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Notice history

View current status

Apr 2026

Supplier Performance | Vueling #43735
ResolvedDegraded performance6 hours 13 minutes
  • Resolved
    UTC
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Identified
    UTC
    Identified

    The supplier has identified the issue and are working to resolve.

    We will continue to monitor the situation closely and will notify you if we decide to disable the supplier.

  • Investigating
    UTC
    Investigating

    The performance of this supplier is under review.

    We will continue to monitor the situation closely and will notify you if we decide to disable the supplier.

APR28
Supplier Maintenance | TUI
CompletedMaintenance2 hours 40 minutes
  • Completed
    April 28, 2026 at 2:40 AMUTC
    Completed
    April 28, 2026 at 2:40 AMUTC
    Maintenance has completed successfully
  • In progress
    April 28, 2026 at 12:00 AMUTC
    In progress
    April 28, 2026 at 12:00 AMUTC
    Maintenance is now in progress
  • Planned
    April 28, 2026 at 12:00 AMUTC
    Planned
    April 28, 2026 at 12:00 AMUTC

    Please be advised that the following supplier has notified us of planned maintenance.

    During this time there may be some disruption to your service.

APR22
Supplier Maintenance | Condor
CompletedMaintenance1 hour 30 minutes
  • Completed
    April 22, 2026 at 6:30 AMUTC
    Completed
    April 22, 2026 at 6:30 AMUTC
    Maintenance has completed successfully
  • In progress
    April 22, 2026 at 5:00 AMUTC
    In progress
    April 22, 2026 at 5:00 AMUTC
    Maintenance is now in progress
  • Planned
    April 22, 2026 at 5:00 AMUTC
    Planned
    April 22, 2026 at 5:00 AMUTC

    Please be advised that the following supplier has notified us of planned maintenance.

    During this time there may be some disruption to your service.

APR21
Supplier Maintenance | Jet2
CompletedMaintenance5 hours
  • Completed
    April 22, 2026 at 3:30 AMUTC
    Completed
    April 22, 2026 at 3:30 AMUTC
    Maintenance has completed successfully
  • In progress
    April 21, 2026 at 10:30 PMUTC
    In progress
    April 21, 2026 at 10:30 PMUTC
    Maintenance is now in progress
  • Planned
    April 21, 2026 at 10:30 PMUTC
    Planned
    April 21, 2026 at 10:30 PMUTC

    Please be advised that the following supplier has notified us of planned maintenance.

    During this time there may be some disruption to your service.

APR21
Supplier Maintenance | Vueling
CompletedMaintenance3 hours
  • Completed
    April 22, 2026 at 1:00 AMUTC
    Completed
    April 22, 2026 at 1:00 AMUTC
    Maintenance has completed successfully
  • In progress
    April 21, 2026 at 10:00 PMUTC
    In progress
    April 21, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    April 21, 2026 at 10:00 PMUTC
    Planned
    April 21, 2026 at 10:00 PMUTC

    Please be advised that the following supplier has notified us of planned maintenance.

    During this time there may be some disruption to your service.

Mar 2026

Supplier Performance | Corendon #43503
ResolvedDegraded performance4 hours 9 minutes
  • Resolved
    UTC
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Investigating
    UTC
    Investigating

    The performance of this supplier is under review.

    We will continue to monitor the situation closely and will notify you if we decide to disable the supplier.

MAR29
Supplier Performance | Sun Express #43482
ResolvedMaintenance6 hours 3 minutes
  • Resolved
    UTC
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Investigating
    UTC
    Investigating

    We have temporarily disabled the supplier to investigate performance issues.   

    The supplier is currently working to resolve this issue and updates will be provided as soon as possible.

PaxHub | Booking Reports
ResolvedMajor outage5 hours 4 minutes
  • Resolved
    UTC
    Resolved

    Our technical team have implemented a fix our side for the issues with PaxHub Reporting, we can confirm that the issues are now fully resolved.

  • Investigating
    UTC
    Investigating

    We are investigating technical issues affecting the Reports module within PaxHub.

    Our technical team are actively working on a resolution, and we will provide further updates as more information becomes available.

Supplier Performance | Pegasus #43404
Resolved15 hours
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We have temporarily disabled the supplier to investigate performance issues.   

    The supplier is currently working to resolve this issue and updates will be provided as soon as possible.

  • Investigating
    UTC
    Investigating

    We are currently investigating performance issues with the following supplier:

    • Pegasus

    An update on the situation will follow shortly.

Supplier Performance | Vueling #43391
Resolved23 hours 38 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are currently monitoring the result.

    We will notify you again if the supplier performance does not improve.

  • Identified
    UTC
    Identified

    This incident is still with the supplier who are working to resolve.

    We will continue to monitor the incident closely and will notify you when the situation has progressed.

  • Investigating
    UTC
    Investigating

    We have temporarily disabled the supplier while they continue to investigate performance issues.   

    The supplier is currently working to resolve this issue and updates will be provided as soon as possible.

  • Identified
    UTC
    Identified

    The supplier has advised they are experiencing issues following their overnight maintenance. They are working to resolve this as quickly as possible.


    We will continue to monitor the situation closely and will notify you if we decide to disable the supplier.

Feb 2026

PaxCache Performance | #43198
ResolvedDegraded performance67 hours 7 minutes
  • Resolved
    UTC
    Resolved

    After monitoring PaxCache performance, we have concluded that the issue has been resolved.

  • Monitoring
    UTC
    Monitoring

    Please be advised that we are currently addressing intermittent PaxCache performance issues. These issues have resulted in some delays to customer exporters and Connect services.

    We have successfully applied a number of technical changes to stabilise these services. Please be assured our technical teams are working with high priority to fully resolve the underlying issues.

    We will continue to closely monitor the situation; further updates will be provided if required.

Supplier Performance | TUI (THF) #43233
ResolvedDegraded performance24 minutes
  • Resolved
    UTC
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Investigating
    UTC
    Investigating

    The performance of this supplier is under review.

    We will continue to monitor the situation closely and will notify you if we decide to disable the supplier.

Supplier Performance | TUI #43233
ResolvedMajor outage1 hour 37 minutes
  • Resolved
    UTC
    Resolved

    After monitoring supplier performance, we have concluded that the issue has been resolved.

  • Investigating
    UTC
    Investigating

    The performance of this supplier is under review.

    We will continue to monitor the situation closely and will notify you if we decide to disable the supplier.

FEB25
Supplier Maintenance | Travel Innovation Group
CompletedMaintenance1 hour
  • Completed
    February 25, 2026 at 6:30 AMUTC
    Completed
    February 25, 2026 at 6:30 AMUTC
    Maintenance has completed successfully
  • In progress
    February 25, 2026 at 5:30 AMUTC
    In progress
    February 25, 2026 at 5:30 AMUTC
    Maintenance is now in progress
  • Planned
    February 25, 2026 at 5:30 AMUTC
    Planned
    February 25, 2026 at 5:30 AMUTC

    Please be advised that the following supplier has notified us of planned maintenance.

    During this time there may be some disruption to your service.

FEB25
Supplier Maintenance | Aer Lingus
CompletedMaintenance2 hours
  • Completed
    February 25, 2026 at 3:00 AMUTC
    Completed
    February 25, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    February 25, 2026 at 1:00 AMUTC
    In progress
    February 25, 2026 at 1:00 AMUTC
    Maintenance is now in progress
  • Planned
    February 25, 2026 at 1:00 AMUTC
    Planned
    February 25, 2026 at 1:00 AMUTC

    Please be advised that the following supplier has notified us of planned maintenance.

    During this time there may be some disruption to your service.

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